Pieta’s vision is a world where suicide, self-harm and stigma have been replaced by hope, self-care and acceptance. Pieta provide a range of counselling services for people who are suicidal, engage in self-harm or who are bereaved by suicide. Pieta also operate a national 24-hour helpline (1800 247 247) and a dedicated Education and Training office. We are committed to delivering our services with care and professionalism and continue to strive to ensure that we provide the best service for our clients.
About the Role:
The role of the Centre Administrator is to provide a welcoming and supportive environment for all who attend, as well as ensuring the smooth running of the centre’s daily activities and be present in the centre.
Responsibilities:
Welcoming clients to the centre and general reception duties
Managing petty cash, post and donations in line with Pieta policy
Completing required maintenance and safety checks and linking with operational department around these
Provide administrative support to therapists under the direction of the Clinical Service Manager
Organising meetings and take minutes as required
Ensure appropriate filing system (both paper and electronic via Salesforce)
Ensure data kept in line with GDPR, data protection and confidentiality policies
Opening and closing of the Pieta centre
Ensure appropriate resources available for smooth running of the centre in line with centre budget and maintain office equipment and coordinate purchasing and delivery of office stationery
Ensure invoices and back-up documentation are submitted on time
Work in accordance with the policies and procedures of Pieta
Carry out such other duties as may reasonably be requested by Pieta
This role requires flexibility to cover annual leave, sick cover and some evening and/or weekend work
Essential Experience & Skills required:
Must have strong computer skills, including proficiency in using Microsoft Office - Salesforce experience is desirable
Good organisational and administration skills with careful attention to detail
Capacity to complete work in a timely and accurate manner
Experience in working with databases an advantage (e.g. Salesforce)
Calm, compassionate and welcoming manner
Proficient communication and interpersonal skills
Ability to take responsibility for ensuring that work is completed to a high standard
Ability to work on their own initiative and a strong ability to work with a team
Exercises good judgment about who to share information with when the level of confidentiality is unclear
Organised and flexible in meeting multiple demands
Demonstrate a belief and enthusiasm for the work of Pieta and adhere to the core values of Pieta
Employee Benefits:
Supportive team environment with Pieta Way training and HR induction for new staff
Bursary Study Scheme - up to 10 paid study leave days with an annual contribution of up to €3,000 towards a course relevant to your role
Attractive annual leave entitlement plus 2 concessionary days on Good Friday & Christmas Eve
Occupational pension scheme- 5% employer matching contribution
Bike to work scheme
Employee Assistance Programme
How to apply:
Candidates must apply via the ''APPLY NOW'' button below
Candidates will be asked to attach a C.V. and Cover Letter
In your cover letter, please outline your suitability for this role as per the job description above
The closing date is 17th January 2025
Candidates will only be contacted if selected for interview
Garda Vetting will be required of the successful candidate
Pieta is an equal opportunities employer which means we do not discriminate based on age, race, colour, religion, ethnicity, national origin, sex, sexual orientation, or physical/mental disability. We are committed to a diverse and inclusive workplace for all. We offer additional support to those with additional requirements. Please let us know if you require support ahead of your interview.